pharma equipment

after-sales support

Because of the in-depth product expertise, eyetec is a certified partner for all your after-sales services. In addition to our own brand portfolio, we provide aftercare and maintenance for all brands of pharmaceutical equipment, with a strong focus on washers, autoclaves, and Automated Visual Inspection Equipment.

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after-sales services

Due to the years of experience, eyetec has acquired vast technical, mechanical, and product knowledge which translates into solid advice on project basis. eyetec also has a trusted network of accredited engineers who are readily deployable worldwide to intervene in case of electrical, and mechanical issues and fault repair. Depending on the demand, eyetec can bring in, install, and connect different types of machinery. After installation eyetec can monitor and ensure factory and site acceptance testing (FAT / SAT) and qualification.

Preventative maintenance consists of routine investigations to verify that all appliances are in good condition and function according to set standards. These preventative reviews ensure that all supplier specifications are met, and that production can run smoothly. Corrective maintenance involves repairs and alterations after unexpected failures, errors, or breakdowns. After an assessment is made, eyetec experts will determine an action plan to resolve the issues as swiftly as possible.

To ensure that the measurements of a device are legitimate, calibration is needed. During calibration each critical measurement of a device is compared to a traceable reference standard. When the results deviate from the standard, the associated sensor needs to be adjusted.

The eyetec warehouse holds spare parts for all our Benelux customers. Due to the centrally located storage, we are able to guarantee an expeditious delivery of critical parts to our customers to avoid delays in production. All our parts are delivered with the right certification.

The eyetec trainer creates and teaches instructions or methodologies according to the company procedures and industry requirements. The hands-on trainings are specifically created for the facility and production units. eyetec also develops and teaches specific QP and QA training on new legislation, regulations, and in house procedures.

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how can we help you?

Leave your contact details and we’ll get in touch to determine the best strategy to assist you with your specific requirements relating to pharmaceutical production processes or equipment.

eyetec is a trusted partner for healthcare industries

Because of its combined experience in both compliance as well as technical aspects of pharmaceutical manufacturing, backed up by more than twenty years of experience in GMP manufacturing.
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